Last updated: January 2026

 

Welcome to Knew House. We are a curated membership community for female entrepreneurs and executives. These Terms of Use (“Terms”) explain the rules that apply when you access our website, apply for membership, participate in Houses, attend events, or engage with any other Knew House experiences (collectively, the “Services”).

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“Knew House”, “we”, “us”, and “our” refer to Knew House Inc. “You” refers to any visitor, applicant, or member using the Services.

By using our Services, you are agreeing to these Terms. If you do not agree, please do not use the Services.

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These Terms work together with:

• Our Privacy Policy

• Our Community Guidelines / Code of Conduct

• Any Membership or Event Agreements shared with you

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If there is any conflict between those documents and these Terms, these Terms will generally control.

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1. Membership, Registration & Accounts

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Some parts of Knew House require an approved membership.

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• To become a member, you must complete an application and, if invited, go through our review process.

• We may accept or decline applications at our discretion. Alignment and protection of the community are our priorities.

• If accepted, you’ll be asked to set up an account or provide the information we need to manage your membership.

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You are responsible for:

• Providing accurate and current information

• Keeping your login details private (where applicable)

• Not sharing your account or membership access with anyone else

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If you suspect unauthorized access to your account or membership, contact us as soon as possible.

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2. Access & Use of the Services

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We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use as a member or visitor.

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You agree that you will not:

• Use the Services for any illegal, abusive, harassing, defamatory, or discriminatory purpose

• Pitch, solicit, or sell to other members in ways that violate our community norms

• Attempt to gain unauthorized access to any part of the Services

• Interfere with the security, stability, or operation of our website, tools, or events

• Use bots, scrapers, or automated tools to access the Services without our permission

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We reserve all rights not expressly granted in these Terms.

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3. Membership Fees & Payments

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If you become a member, you agree to pay the membership fees that apply to your membership at the time you join or renew (“Membership Fees”).

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• Membership Fees will be clearly communicated to you before you commit.

• Unless otherwise stated, Membership Fees are paid in advance (typically annually).

• Fees are generally non-refundable, except where required by law or where we explicitly state otherwise in writing.

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Payments are processed through third-party payment providers (for example, QuickBooks). We do not store your full payment card details on our own servers.

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If we are unable to process your payment:

• We may contact you to update your payment information.

• We may suspend or cancel your membership if fees remain unpaid.

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We may update Membership Fees from time to time and will inform current members in advance of renewal.

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4. Member Responsibilities & Conduct

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Knew House is built on trust, confidentiality, and mutual respect.

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As a member, you agree to:

• Respect the confidentiality of anything shared in Houses, events, and community spaces

• Participate thoughtfully and in alignment with our Community Guidelines

• Show up in a way that supports the safety, dignity, and growth of others

• Refrain from using the community primarily for selling, recruiting, or self-promotion

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We may update or publish a Code of Conduct / Community Guidelines that forms part of these Terms. You agree to follow those guidelines as they evolve.

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5. User Content

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“User Content” means anything you share in connection with Knew House, including text, comments, photos, presentations, documents, or other materials.

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You are responsible for your User Content and you confirm that:

• You have the right to share it

• It does not infringe anyone else’s rights

• It does not contain illegal, abusive, harmful, or otherwise inappropriate material

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By sharing User Content with Knew House (for example, testimonials, quotes, case studies, or contributions in our spaces), you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, and share that content in connection with operating and promoting Knew House. We will always aim to use your content respectfully and in line with our brand and values.

We may remove or restrict User Content that violates these Terms or our community standards.

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6. Intellectual Property

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All content created by or for Knew House — including our name, logo, website content, program materials, frameworks, and designs — belongs to Knew House or our licensors.

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You may not:

• Copy, reproduce, or distribute Knew House materials without permission

• Create derivative programs, communities, or offerings based on Knew House intellectual property

• Use our trademarks or branding without written consent

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You retain ownership of your own ideas and materials. These Terms do not transfer your intellectual property to us, other than the limited licence for User Content described above.

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7. Third-Party Services & Links

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We may link to or integrate with third-party tools or websites (for example: payment processors, email platforms, event software, or social networks).

• Those services have their own terms and privacy policies.

• We are not responsible for the content, policies, or actions of third-party platforms.

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Use third-party tools at your own discretion and review their policies carefully.

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8. Suspension & Termination

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We may suspend or terminate your access to the Services (including membership), with or without notice, if:

• You breach these Terms or our community guidelines

• You engage in harmful, unsafe, or disruptive behaviour

• Fees remain unpaid after reasonable attempts to reach you

• We decide to discontinue or change the Services

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If we terminate your membership for serious breach (for example: harassment, breach of confidentiality, or harmful conduct), you may not be entitled to a refund.

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You may request to end your membership by contacting us. Unless otherwise stated or required by law, Membership Fees are generally non-refundable once the membership year has begun.

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9. Disclaimers

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Knew House offers community, programming, and opportunities for connection and perspective. We do not promise specific business, financial, or career outcomes.

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The Services are provided “as is” and “as available”. We do not guarantee that:

• The website or platform will be uninterrupted or error-free

• Content will always be free from inaccuracies or omissions

• Participation in Knew House will result in any specific outcome

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You are responsible for your own decisions, actions, and results.

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Nothing in Knew House content should be considered financial, legal, or medical advice. Always consult a qualified professional for those areas.

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10. Limitation of Liability

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To the fullest extent permitted by law, Knew House and its directors, employees, and contractors will not be liable for:

• Any indirect, incidental, special, or consequential damages

• Loss of profits, revenue, data, or opportunities

• Any damages exceeding the total Membership Fees you paid to Knew House in the three (3) months before the claim arose

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If you are dissatisfied with the Services, your main remedy is to stop using them.

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11. Indemnity

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You agree to indemnify and hold Knew House and its team harmless from any claim, loss, or expense (including legal fees) arising out of:

• Your breach of these Terms

• Your misuse of the Services

• Your User Content

• Your conduct in relation to other members or third parties in connection with Knew House

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12. Jurisdiction & Governing Law

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These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada that apply there.

Any disputes will be handled in the courts of Manitoba, Canada, unless we both agree otherwise.

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13. Changes to These Terms

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We may update these Terms from time to time.

• If the changes are material and impact active members, we will give reasonable notice 

• If you continue to use the Services after changes take effect, you are agreeing to the updated Terms.

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If you do not agree with the updated Terms, you should stop using the Services and, if applicable, contact us about your membership.

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14. Contact

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If you have questions about these Terms or how they apply to you, you can contact us at:

Knew House
Email: contact@knew.house
Website: www.knewhouse.com